Terms of Service

General Information

  • The Artist
    Refers to Ivy DeLacy, artist and owner of this website.

  • The Shop
    Refers to the place of business in which tattoo services are rendered.

  • The Health Department
    Refers to the government body that regulates the local tattoo industry and oversees licensure for the Shop.

❋ Named Entities

  • The Artist travels to different places for work. Some of the language in this privacy policy has been written to be agnostic to the Shop where the Artist renders tattoo services.

  • Individual Shops may have different methods of processing customer information, and/or may be bound by different laws as dictated by the state or their local Health Department.

  • If you have any questions about Shop policies regarding how your information is collected and used, I recommend you reach out to the Shop in question.

❋ Shop and Health Department Policy
❋ Contact Ivy
General Terms
❋ General

  • The Artist reserves the right to accept or decline requests at her discretion.

  • Clients must be 18+ and show up sober and in possession of a valid government-issued photo ID.

❋ Accepted Payment

  • Cash (Preferred)

  • Card (Payments processed by SquareUp)

  • Venmo

❋ Booking

  • Booking with Ivy is done exclusively through one of two methods: via the request form, or at an in-person consultation.

  • Request Form

    • If the Client’s form submission is approved, they will receive an email with a unique booking link to directly schedule the listed service.

    • The deposit is collected at scheduling checkout.

  • In-Person Consultation

    • The Artist will collect payment and schedule the appointment manually. Cash is preferred.

    • The Client will receive a confirmation email with the time and date of their appointment.

  • The Artist does not schedule appointments or collect deposits via email or social media messaging.

  • The Artist guarantees her work. If your completed tattoo needs a touch up after it heals, the Artist will touch it up at no charge within 90 days of the original tattoo service.

  • However, certain tattoos may not be guaranteed due to factors outside the Artist’s control. If this is the case for your tattoo, the Artist will discuss it with you beforehand. Examples include:

    • Hands and feet

    • Scar tissue

❋ Touch Ups

  • The Artist primarily does custom work. Designs for custom work are unique and will not be tattooed on others.

  • Any designs labeled as Flash are not unique. These designs are available for anyone to get tattooed.

  • The Artist does not send designs out in advance. If you would like a more collaborative approach to the design process, please request a consultation.

  • If the Client requests changes to a design, changes will be made together in person before tattooing begins.

  • Tattoo designs are not the property of the Client, and the deposit is not payment for the design. Tattoo design work is either comped or discounted from the Artist’s standard illustration rates as a courtesy with the expectation that the design is intended to be tattooed.

  • Custom designs are not held for Clients who do not have an appointment in the Artist’s schedule.

  • The Artist does not use AI tools under any circumstances.

❋ Designs

  • To contact the Artist regarding your appointment, please text, call, or email.

  • Text/Call: (978) 800-8055

  • Email: tattoo@ivydelacy.com

  • Social media channels are not actively monitored for client correspondence.

❋ Communication
Pricing and Fee Structure

  • Deposits are non-refundable* and reserve your appointment time in my schedule.

  • The deposit for custom work, which is equal to my appointment minimum, goes toward the cost of your tattoo and covers the first hour of your service.

  • The deposit for flash pieces is equal to the shop minimum ($100) to account for small flash designs.

❋ Deposits

  • You may be required to leave a deposit to schedule a consultation.

  • This is not a charge for the consultation itself, but the deposit for your tattoo appointment.

  • Your tattoo appointment will be scheduled at the consultation.

  • For more information, see the Consultations section below.

❋ Consultations

  • A non-refundable drawing fee may be required for your piece.

  • This drawing fee is discounted from my standard illustration rates with the expectation that the image will be tattooed on the client.

  • While not every piece will require this fee, cost ranges from $50 (smaller custom works) to $300 (large-scale project pieces) and also covers time spent stenciling or drawing elements on the skin directly.

❋ Drawing Fee

  • If you have a specific budget, I am happy to work with you to come up with something nice that matches your price point as long as it meets my appointment minimum.

❋ Budget

  • Hourly Rate: $200

  • Appointment Minimums

    • Custom Work: $200

    • Flash: $100

  • Flat Fee Sessions (Large projects only)

    • Full Day: $900

    • Half Day: $450

  • A deposit is required to schedule a tattoo service appointment.

❋ General Information

  • Flat rate sessions are discounted from my standard hourly rate specifically to accommodate larger projects such as sleeves.

  • I offer two types of flat rate sessions: Half Day and Full Day.

  • Qualifications:

    • Tattoo is expected to take at least 3 sessions to complete.

    • Full scope of composition is established in the initial consultation.

    • All linework and structural components are tattooed before moving onto shading and/or coloring.

❋ Flat Fees Sessions for Large Projects

  • Hourly charges begin with the stenciling process and end with photos.

  • I round to the nearest quarter-hour.

  • Breaks are taken as needed by the client.

❋ Standard Rates
Consultations

  • A large portion of the work I do requires an in-person consultation.

  • I design tattoos to directly fit the intended placement on the body; accurate measurements and clear discussion of design details are critical to the process.

  • The deposit left for a consultation is also considered the deposit for your tattoo service.

❋ General Information

  • Large project pieces that require substantial composition work (such as sleeves) require two separate consultations at least 2 weeks apart.

  • The first consultation is for refining ideas and choosing subject matter.

  • The second consultation is for finalizing all ideas and doing a placement mockup to confirm plans for the project.

❋ Large Project Consultations
Deposits

  • A deposit is required to book services with Ivy.

  • Deposits are is equal to the artist’s minimum (see Pricing and Fee Structure, above).

  • The full amount goes toward the cost of your tattoo service.

❋ General Deposit Information

  • All deposits are nonrefundable except in the event that the Artist is unable to complete the service.

  • If the Artist is unable to complete the service, she will contact you to discuss options.

❋ Deposit Refunds
❋ Loss of Deposit

  • Ivy focuses on custom work that requires substantial prep time and gives little opportunity to fill last-minute appointment vacancies.

  • Because of this, loss of deposit is incurred in the following circumstances:

    • Cancelling your appointment

    • Rescheduling on short notice (fewer than 48 hours)

    • Rescheduling the same appointment a second time (or more)

    • No-showing on the day of your appointment

  • If you are more than 20 minutes late to your appointment, you are considered a no-show.

Tattoo Reschedules & Cancellations

To cancel or reschedule, please text (978) 800-8055 or email tattoo@ivydelacy.com.

  • We ask that you please reschedule or cancel your tattoo service at least 2 days before the beginning of your appointment.

  • Once your appointment has been accepted, you may reschedule once at no penalty up to 48 hours prior to your appointment time.

  • Reschedules are handled manually by the Artist.

❋ Cancelling or Rescheduling

  • All deposits are nonrefundable except in the event that the Artist is unable to complete the service.

  • If the Artist is unable to complete the service, she will contact you to discuss options.

❋ Deposit Refunds
❋ Loss of Deposit

  • Ivy focuses on custom work that requires substantial prep time and gives little opportunity to fill last-minute appointment vacancies.

  • Because of this, loss of deposit is incurred in the following circumstances:

    • Cancelling your appointment

    • Rescheduling on short notice (fewer than 48 hours)

    • Rescheduling the same appointment a second time (or more)

    • No-showing on the day of your appointment

  • If you are more than 20 minutes late to your appointment, you are considered a no-show.

❋ Rescheduling Touch Ups & Consultations

  • If you need to cancel or reschedule, please contact Ivy and provide as much advance notice as possible.

Forms

  • The Appointment Request form on this website, which is used to process inquiries, is powered by Jotform. Jotform is a third-party platform that enables us to set up a booking workflow individualized to each request. You may read Jotform’s privacy policy here.

  • This form requests information

  • The following parties may have access to information provided on the Appointment Request form:

    • The Artist

    • Authorized subcontractors of the Artist (such as administrative or booking assistants)

    • Authorized management of the Shop, at the Artist’s discretion

❋ Appointment Request Form

  • To receive tattoo services, the customer must first fill out a release form provided by the Shop on the day of their service. The release form is a legal document that ensures the customer is of legal age, consents to the service, and understands that tattoos are a permanent body modification. A valid government-issued photo ID is required. The release form asks information such as:

    • Legal name

    • Address

    • Phone number

    • Relevant medical information that may affect the tattooing process

  • The content of the release form is dictated both by state law and the Health Department that oversees compliance and licensure.

  • Most shops have swapped to digital release forms. If a customer is uncomfortable filling out a digital release form, they may instead request a paper release form.

  • The Shop is mandated by the Health Department to store records of release forms. Paper release forms are stored in a secure location by the Shop. Certain details may vary. Please inquire directly with the Shop if you have questions about:

    • How long the Shop is required to store records of release forms

    • Where digital records of release forms are stored

    • The platform used to process digital release forms

  • The following parties may have access to information provided on release forms for business purposes only:

    • The Artist

    • Authorized staff members of the Shop

    • The licensing Health Department, by request

❋ Release Form