Privacy Policy

General Information

  • The Artist
    Refers to Ivy DeLacy, artist and owner of this website.

  • The Shop
    Refers to the place of business in which tattoo services are rendered.

  • The Health Department
    Refers to the government body that regulates the local tattoo industry and oversees licensure for the Shop.

❋ Named Entities

  • The Artist travels to different places for work. Some of the language in this privacy policy has been written to be agnostic to the Shop where the Artist renders tattoo services.

  • Individual Shops may have different methods of processing customer information, and/or may be bound by different laws as dictated by the state or their local Health Department.

  • If you have any questions about Shop policies regarding how your information is collected and used, I recommend you reach out to the Shop in question.

❋ Shop and Health Department Policy

  • Consumer personal data is not sold, rented, transferred to, or shared with external organizations, except for essential service providers needed to operate the service.

  • Consumer data is never shared for marketing purposes.

  • Administrative, technical, and access controls are used to prevent unauthorized sharing or disclosure of consumer data.

❋ General Data Policy
❋ Contact
This Website

  • This website collects personal information to power our site analytics, including:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

  • This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

  • We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

❋ Analytics

  • This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

❋ Cookies

  • When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

    • Billing and shipping address

    • Details relating to your purchase (for example, your shirt size)

    • Email address

    • Name

    • Phone number

  • We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.  We also provide this information to USPS so we can ship your order to you. You can read their privacy policy here.

  • Our payment processor SquareUp will also collect payment information from you. You can read their privacy policy here.

  • As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

❋ Order Fulfillment

  • This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Instagram and/or other social media platforms . If you click a share button, these third parties may receive your personal data, including:

    • Information about your browser, network and device

    • Details about the web page or content you shared or proposed to share

    • Your IP address

❋ Sharing
❋ Fonts

  • This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

    • Information about your browser, network, or device

    • Information about this site and the page you’re viewing on it

    • Your IP address

Forms

  • The Appointment Request form on this website, which is used to process inquiries, is powered by Jotform. Jotform is a third-party platform that enables us to set up a booking workflow individualized to each request. You may read Jotform’s privacy policy here.

  • This form requests information

  • The following parties may have access to information provided on the Appointment Request form:

    • The Artist

    • Authorized subcontractors of the Artist (such as administrative or booking assistants)

    • Authorized management of the Shop, at the Artist’s discretion

❋ Appointment Request Form

  • To receive tattoo services, the customer must first fill out a release form provided by the Shop on the day of their service. The release form is a legal document that ensures the customer is of legal age, consents to the service, and understands that tattoos are a permanent body modification. A valid government-issued photo ID is required. The release form asks information such as:

    • Legal name

    • Address

    • Phone number

    • Relevant medical information that may affect the tattooing process

  • The content of the release form is dictated both by state law and the Health Department that oversees compliance and licensure.

  • Most shops have swapped to digital release forms. If a customer is uncomfortable filling out a digital release form, they may instead request a paper release form.

  • The Shop is mandated by the Health Department to store records of release forms. Paper release forms are stored in a secure location by the Shop. Certain details may vary. Please inquire directly with the Shop if you have questions about:

    • How long the Shop is required to store records of release forms

    • Where digital records of release forms are stored

    • The platform used to process digital release forms

  • The following parties may have access to information provided on release forms for business purposes only:

    • The Artist

    • Authorized staff members of the Shop

    • The licensing Health Department, by request

❋ Release Form
Scheduling

  • When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

    • Name

    • Email address

    • Phone number

    • Details relating to your appointment (for example, who referred you)

    • Files you uploaded

  • We provide this information to Squarespace, our online scheduling service provider, so that they can provide online booking services to us.

  • Acuity Scheduling is owned by Squarespace and is covered by Squarespace’s privacy policy, which you may view here.

❋ Acuity Scheduling

  • When you schedule an appointment by booking on this website, you may choose to opt in to automated text message reminders.

    • Text message reminders are sent to the client phone number listed in the appointment details.

    • For each appointment booked, Acuity will send you a single text message reminder.

    • There are no additional fees for sending text notifications. Phone carriers’ text messaging rates may apply to message recipients.

  • You can cancel automated appointment reminders at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • If you want to receive automated reminders again, send the SMS message ‘START’ to the same number.

❋ Automated Appointment Reminders
SMS and Text Messaging

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.

  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

  • Consumer data will not be transferred to any external organizations under any circumstances, including with user consent, except when strictly necessary to provide the SMS service through contracted processors acting on our behalf and not for their own use

❋ Data Sharing

  1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.

  2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing tattoo@ivydelacy.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. For questions about our SMS program, contact us at tattoo@ivydelacy.com.

❋ Ivy DeLacy Messaging Terms and Conditions

  • See the listing under Scheduling for details on this opt-in program.

❋ Automated Appointment Reminders
❋ SMS Terms

  • By opting in, you agree to receive SMS messages for automated appointment reminders.

  • Message frequency remains the same as currently stated.

  • Message and data rates may apply.

  • To opt out, reply STOP to 978-800-8055.

  • For help, reply HELP to 978-800-8055 or contact tattoo@ivydelacy.com.

Email
❋ Order and Account Emails

  • We may email you with messages about your order or account activity. For example, we may email you to tell you that:

    • You’ve created a customer account

    • Your customer account password has been reset or updated

    • You’ve made a purchase

    • Your order has shipped

  • It’s not possible to unsubscribe from these messages.

  • We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

  • We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

❋ Ivy DeLacy Messaging Terms and Conditions

  • You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

    1. You enter your email address at checkout, or are logged into your customer account.

    2. You add a product which is in stock to your shopping cart.

    3. You close your browser or leave this website without completing your purchase.

  • You can unsubscribe from these messages at the bottom of the email.

  • The email will link back to this website, where you can pick up where you left off and complete your purchase.

❋ Abandoned Cart Emails